Shipping policy

Shipping & Delivery

At SUPERDRIP, we're committed to delivering your order safely and efficiently. Every order is carefully prepared and quality checked before it's shipped.

Processing Time

Orders are processed within 1–3 business days after payment has been confirmed.

Once your order has been dispatched, you'll receive a confirmation email with your tracking information (where available).

Delivery Time

Estimated delivery times:

  • Cape Town: 1–3 business days

  • Major cities (Johannesburg, Pretoria, Durban, Gqeberha): 2–5 business days

  • Other areas across South Africa: 3–7 business days

Please note that delivery times are estimates and may vary during peak periods or due to courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address.

From time to time, SUPERDRIP may offer free shipping promotions on selected orders.

Order Tracking

Once your order has been shipped, you'll receive an email containing your tracking details so you can follow your delivery.

Delivery Information

Please ensure that your shipping address and contact details are correct before completing your purchase.

SUPERDRIP cannot be held responsible for delays or failed deliveries caused by incorrect delivery information provided during checkout.

Delays

While we work with trusted courier partners, unexpected delays can occasionally occur due to weather conditions, public holidays, high shipping volumes or circumstances beyond our control.

If your order is delayed, our team will keep you informed and assist wherever possible.

Questions?

If you have any questions regarding your order or delivery, please contact us through our Contact page or email our support team.

Thank you for shopping with SUPERDRIP.